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Customer Relations Representative

1 month ago

Orange, New Jersey, United States Suburban Propane Full time
Customer Relations Specialist

We are seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and identifying opportunities for growth and improvement.

Key Responsibilities:
  • Handle a high volume of customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate customer records and provide data-driven insights to inform business decisions
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
Requirements:
  • Minimum of 3 years of experience in a customer service or sales role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and data entry
What We Offer:
  • Competitive pay with incentive potential
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Tuition assistance and online learning opportunities
  • A 401(k) with company match and immediate vesting

At Suburban Propane, we are committed to providing our employees with a supportive and inclusive work environment. We believe that our strength comes from our diverse team of employees who make a difference in the communities we serve.