Service Excellence Associate

4 days ago


Chicago Heights, Illinois, United States Kelly Full time

**Job Summary:**

We are looking for a highly skilled Customer Service Associate to join our team at a premier client in Chicago Heights, IL. This role offers a unique opportunity to provide exceptional customer service and work in a dynamic environment.

**Key Responsibilities:

  • Process payments and update lot notes in the system
  • Handle multi-line telephone calls and interact with customers face-to-face
  • Use company resources to provide solutions to meet customer needs
  • Communicate with clients to obtain vehicle pick-up information

**Ideal Candidate:**

  • At least one year of office support experience in a customer service role
  • A HS Diploma/GED
  • Excellent customer service skills and attitude
  • Experience with MS suite and data entry skills
  • Basic math skills and attention to detail

**Benefits:**

As part of our commitment to our employees, we offer a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. We also offer paid time off and holidays.



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