Service Excellence Associate
4 days ago
**Job Summary:**
We are looking for a highly skilled Customer Service Associate to join our team at a premier client in Chicago Heights, IL. This role offers a unique opportunity to provide exceptional customer service and work in a dynamic environment.
**Key Responsibilities:
- Process payments and update lot notes in the system
- Handle multi-line telephone calls and interact with customers face-to-face
- Use company resources to provide solutions to meet customer needs
- Communicate with clients to obtain vehicle pick-up information
**Ideal Candidate:**
- At least one year of office support experience in a customer service role
- A HS Diploma/GED
- Excellent customer service skills and attitude
- Experience with MS suite and data entry skills
- Basic math skills and attention to detail
**Benefits:**
As part of our commitment to our employees, we offer a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. We also offer paid time off and holidays.
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