Dedicated Service Associate

4 days ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

We are seeking a highly skilled and dedicated individual to join our team as a Wait Staff Associate at Northwestern Medicine. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to patients and visitors.

About the Job

As a Wait Staff Associate, you will be responsible for delivering and retrieving patient trays within a room service model. You will also assist with tray assembly, follow established procedures, and maintain accurate records. This role requires excellent communication skills, attention to detail, and the ability to work safely and efficiently.

The ideal candidate will have two years of service experience, good interpersonal skills, and a positive attitude. A high school graduate or equivalent is preferred, but not required. Food handling certification from the Health Department – City of Chicago is also desirable.

Job Responsibilities
  1. Deliver and retrieve patient trays within a room service model
  2. Assist with tray assembly and follow established procedures
  3. Maintain accurate records and documents refrigeration temperatures daily
  4. Clean and sanitize delivery and retrieval carts daily
  5. Operate equipment properly and safely according to established procedures
  6. Report damaged and unsafe equipment to management

You will also be responsible for maintaining a clean and organized work area, adhering to infection control procedures, and following established food-handling practices to maintain food safety standards.

Requirements
  • Two years of service experience
  • Good interpersonal and communication skills
  • Positive attitude and ability to work safely and efficiently
Working Environment

This is a full-time position working 24 hours per week with rotating weekends and holidays. The shift times are 2:30 PM - 9:00 PM or 3:00 PM - 9:30 PM. The location is Feinberg/Galter; FL BS.

Compensation

The salary for this position is $19.00 per hour, plus a shift pay differential of $0.97 per hour. The role is graded as a non-exempt position, meaning you are eligible for overtime.

Benefits

As an employee of Northwestern Medicine, you will receive competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, lifecycle benefits, and more.



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