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Hospitality Service Associate

1 month ago

Chicago, Illinois, United States Proxi Restaurant Full time

We are seeking a highly skilled and experienced Hospitality Service Associate to join our Proxi Restaurant team. As a key member of our front-of-house team, you will be responsible for ensuring that every guest has a memorable dining experience.

**Job Summary:**

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work well under pressure. You will be required to maintain a high level of service standards, manage reservations and seating arrangements efficiently, and handle customer complaints in a professional manner.

**Key Responsibilities:**

  • Manage reservations and seating arrangements in a timely and efficient manner
  • Provide exceptional customer service to all guests, ensuring their needs are met and exceeded
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Work effectively as part of a team to achieve sales targets and provide an excellent dining experience

**Requirements:

To be successful in this role, you will need:

  • A minimum of 1 year's experience in a similar hospitality environment
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and maintain a calm demeanor in challenging situations
  • Strong problem-solving skills and attention to detail
  • A passion for delivering exceptional customer service and exceeding guest expectations

**What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive salary of $55,000 - $65,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment with opportunities for career progression
  • A comprehensive benefits package, including paid annual leave and public holidays

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.