Customer Service Team Lead

4 weeks ago


Denver, Colorado, United States American Income Life AO - Marti Barnett Full time
Company Overview:

We're a forward-thinking company that's ditched the traditional 9-5 grind and embracing the virtual work lifestyle. Our team is passionate about flexibility, learning, and collaboration.


Position Overview:
We're seeking a highly skilled Remote Manager in Training to join our squad. As a rock star in this role, you'll get to work from anywhere, soak up wisdom from pros across different time zones, and get mentored by our awesome leadership team. Plus, there's serious potential for you to level up into a leadership role within the company as we keep growing.
Key Responsibilities:
  • Lead our remote customer service crew to deliver top-notch support and keep our clients happy.
  • Use virtual tools to manage and support your team, no matter where they're based.
  • Soak up knowledge from our leadership squad, learning the ropes and picking up invaluable skills.
  • Help our customer service game level up by bringing in fresh ideas and making things run smoother than ever.
  • Deliver A+ service and build solid relationships with our clients.

Qualifications:
  • Experience in management is a plus, but we're open to hiring someone who's hungry to learn.
  • You should love chatting with people and making connections – we need someone who can lead and inspire a team.
  • You should be totally cool with working remotely and thrive in a fast-paced, ever-changing environment.
  • We're all about helping you climb the career ladder, so big dreams are a must.
  • You should be able to handle whatever curve balls come your way and still keep that positive vibe going strong.

Job Benefits:
  • Say goodbye to the old 9-5 and hello to a flexible work schedule that fits your life.
  • Work from anywhere – as long as you've got Wi-Fi, you're good to go.
  • Get the lowdown from our leadership pros, no matter where they're based, and level up your skills.
  • We offer a competitive performance-based pay structure and tons of opportunities for growth and advancement within the company.
  • Join a team that's all about shaking things up, pushing boundaries, and making a difference.


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