Community Outreach Coordinator

4 days ago

Palm Bay, Florida, United States City of Palm Bay, FL Full time
Job Title: Community Outreach Coordinator

Join the City of Palm Bay, FL team as a Community Outreach Coordinator, responsible for coordinating the City's Utility Outreach program, education, and public relations work.

Key Responsibilities:
  • Develop and implement sound educational programs for the department.
  • Plan, develop, coordinate, and present a water conservation program to area schools.
  • Provide public relations and communication efforts regarding the Citywide Water and Sewer Utility Expansion Program for the public.
  • Write, edit, and prepare news releases, articles, publications, award applications, brochures, public service announcements, and other forms of printed collateral or digital media as needed.
  • Communicate with citizens, homeowners, renters, businesses, etc., regarding questions and concerns relative to various utility programs.
  • Respond to public inquiries and complaints.
  • Produce the annual Consumer Confidence Report and annual Reclaimed Water Report.
  • Oversee the environmental stewardship educational programs, including school programs, summer internship program, and community poster contest.
  • Provide public relations and communication efforts regarding the Citywide Water and Sewer Utility Expansion Program for the public.
  • Write stories, news releases, take photographs, compile information, and publish the Utilities Department's employee newsletter.
  • Work with teams from other organizations and departments to plan and implement large special events throughout the year.
  • Manage, create, and maintain the Utilities Departmental web site content and provide the Public Information Officer monthly social media updates.
  • Provide public information for special utilities programs, such as temporary changes to disinfection method, lead and copper testing, and water reporting violations.
  • Assist the Community Information Coordinator through active participation on the City's Emergency Operations Center.
  • Create, develop, and implement all promotional materials, including brochures, newsletters, flyers, reports, audio-visual presentations, web, social media, and video/television productions for public, departmental, and citywide use for outreach and promotion of city programs and economic growth.
  • Work with other agencies on various water conservation programs and projects.
  • Act as a liaison with state and local agencies.
  • Correspond with regulatory agencies in person, by telephone, and in writing.
  • Work with representatives from other utilities in Brevard County to plan and implement countywide outreach and education programs.
  • Assist with citywide events as needed.
  • Select and purchase materials and equipment to support functions and activities.
  • Monitor City ordinances regarding water conservation, sustainability, reuse, and irrigation.
Requirements:
  • Bachelor's Degree in marketing, public relations, public administration, communications, or a related field, plus three (3) years of experience in Public Relations, Communications, Utilities, or a related field.
  • Associate Degree in marketing, public relations, public administration, communications, or a related field, plus seven (7) years of experience in Public Relations, Communications, Utilities, or a related field.
  • Proficient in and have the ability to make PowerPoint presentations and work in a variety of programs including Microsoft Publisher and Adobe in-design.
  • Familiar with using Adobe Creative Suite Illustrator, Photoshop, and Production Premium.
Benefits:
  • Health Insurance: Health care plan options include HDHP, OAPIN, and OAP through Cigna.
  • Dental Insurance: Dental coverage is offered in three plans that include DHMO & PPO High/Low plans.
  • Vision Insurance: Vision coverage includes an annual eye exam, frames, and lenses or contact lenses in lieu of eyeglasses.
  • Life Insurance: The City of Palm Bay provides each employee with life insurance in the amount of one time their annual base salary at no cost.
  • Dependent/Spouse Life Insurance: The City of Palm Bay provides each employee with dependent/spouse life insurance in the amount of $5,000 per dependent at no cost.
  • Short Term Disability: Coverage pays 66 2/3% of employee's annual base salary during a short-term disability period not to exceed 26 weeks.
  • Long Term Disability: Coverage pays 66 2/3% of employee's salary at time of disability after a 180 consecutive day waiting period.
  • Defined Contribution Retirement Plan: City contributes a base of 3%. Employees may contribute up to 6% and the City will match the employees contribution.
  • Holidays: 10 holidays and 1 birthday holiday.
  • Paid Leave: Accrue 96 hours of vacation and sick leave per year. Accrued vacation hours increase after 10 years of service.

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