Utilities Community Outreach Coordinator

24 hours ago


Palm Bay, Florida, United States City of Palm Bay, FL Full time
Job Summary

We are seeking a highly skilled and experienced Public Relations Specialist to join our Utilities Department as a Community Outreach and Education Coordinator. The ideal candidate will have a strong background in marketing, public relations, and communications, with a proven track record of developing and implementing successful outreach programs.

Key Responsibilities
  • Develop and implement sound educational programs for the Utilities Department, working closely with management and staff to refine and revamp the contents and breadth of the program.
  • Plan, develop, coordinate, and present a water conservation program to area schools, continuously refining and revamping the contents and breadth of the program to include overall environmental education.
  • Provide public relations and communication efforts regarding the Citywide Water and Sewer Utility Expansion Program for the public, writing, editing, and preparing news releases, articles, publications, award applications, brochures, public service announcements, and other forms of printed collateral or digital media as needed.
  • Communicate with citizens, homeowners, renters, businesses, etc., regarding questions and concerns relative to various utility programs, responding to public inquiries and complaints.
  • Produce the annual Consumer Confidence Report and annual Reclaimed Water Report, overseeing the environmental stewardship educational programs including school programs, summer internship program, and community poster contest.
  • Provide public relations and communication efforts regarding the Citywide Water and Sewer Utility Expansion Program for the public, working with teams from other organizations and departments to plan and implement large special events throughout the year.
  • Manage, create, and maintain the Utilities Departmental web site content and provide the Public Information Officer monthly social media updates.
  • Provide public information for special utilities programs such as temporary changes to disinfection method, lead and copper testing, and water reporting violations.
  • Assist the Community Information Coordinator through active participation on the City's Emergency Operations Center.
  • Create, develop, and implement all promotional materials including brochures, newsletters, flyers, reports, audio-visual presentations, web, social media, and video/television productions for public, departmental, and citywide use for outreach and promotion of city programs and economic growth.
  • Work with other agencies on various water conservation programs and projects, acting as a liaison with state and local agencies.
  • Correspond with regulatory agencies in person, by telephone and in writing.
  • Work with representatives from other utilities in Brevard County to plan and implement countywide outreach and education programs.
  • Assist with citywide events as needed.
Requirements
  • Bachelor's Degree in marketing, public relations, public administration, communications, or a related field.
  • Three (3) years of experience in Public Relations, Communications, Utilities, or a related field.
  • Proficient in and have the ability to make PowerPoint presentations and work in a variety of programs including Microsoft Publisher and Adobe in-design.
  • Familiar with using Adobe Creative Suite Illustrator, Photoshop, and Production Premium.
Benefits
  • Health Insurance: Health care plan options include HDHP, OAPIN and OAP through Cigna.
  • Dental Insurance: Dental coverage is offered in three plans that include DHMO & PPO High/Low plans.
  • Vision Insurance: Vision coverage includes an annual eye exam, frames and lenses or contact lenses in lieu of eyeglasses.
  • Life Insurance: The City of Palm Bay provides each employee with life insurance in the amount of one time their annual base salary at no cost.
  • Dependent/Spouse Life Insurance: The City of Palm Bay provides each employee with dependent/spouse life insurance in the amount of $5,000 per dependent at no cost.
  • Short Term Disability: Coverage pays 66 2/3% of employee's annual base salary during a short-term disability period not to exceed 26 weeks.
  • Long Term Disability: Coverage pays 66 2/3% of employee's salary at time of disability after a 180 consecutive day waiting period.
  • Defined Contribution Retirement Plan: City contributes a base of 3%. Employees may contribute up to 6% and the City will match the employees contribution.
  • Holidays: 10 holidays and 1 birthday holiday.
  • Paid Leave: Accrue 96 hours of vacation and sick leave per year. Accrued vacation hours increase after 10 years of service.
  • Administrative leave for exempt employees - 48 hours per year.


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