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Employee Relations Business Partner

2 months ago


Atlanta, Georgia, United States Apple Full time
About the Role

We are seeking an experienced Employee Relations Business Partner to join our team at Apple. As an Employee Relations Business Partner, you will play a critical role in providing consulting and direction regarding employee relations matters to managers, leaders, and employees within the AppleCare organization.

Key Responsibilities
  • Identify, analyze, and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable.
  • Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines, and practices.
  • Evaluate and review employee-related decisions in response to employee concerns.
  • Conduct investigations regarding potential misconduct and policy violations.
  • Conduct workplace violence assessments and implement response plans as needed.
  • Develop, communicate, and implement company-wide employee relations programs, policies, and procedures.
  • Conduct training for HR, ER, and line management on employee relations topics.
  • Use ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.
Requirements
  • 7-12 years of HR experience related to employee relations.
  • Knowledge of local, state, and federal employment laws and regulations.
  • Deep expertise in conducting investigations and skilled at documentation related to investigations.
Preferred Qualifications
  • Experienced in balancing multiple priorities, stakeholders, and work streams.
  • Demonstrated ability to work independently, including the ability to organize, plan, and prioritize tasks.
  • Demonstrated command skills and an ability to influence others.
  • Ability to build strong partnerships and work collaboratively with managers and HR colleagues.
  • Exceptional communication skills, including effective listening, writing, and presentation.