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Employee Relations Business Partner
2 months ago
We are seeking an experienced Employee Relations Business Partner to join our team at Apple. As an Employee Relations Business Partner, you will play a critical role in providing consulting and direction regarding employee relations matters to managers, leaders, and employees within the AppleCare organization.
Key Responsibilities- Identify, analyze, and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable.
- Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines, and practices.
- Evaluate and review employee-related decisions in response to employee concerns.
- Conduct investigations regarding potential misconduct and policy violations.
- Conduct workplace violence assessments and implement response plans as needed.
- Develop, communicate, and implement company-wide employee relations programs, policies, and procedures.
- Conduct training for HR, ER, and line management on employee relations topics.
- Use ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.
- 7-12 years of HR experience related to employee relations.
- Knowledge of local, state, and federal employment laws and regulations.
- Deep expertise in conducting investigations and skilled at documentation related to investigations.
- Experienced in balancing multiple priorities, stakeholders, and work streams.
- Demonstrated ability to work independently, including the ability to organize, plan, and prioritize tasks.
- Demonstrated command skills and an ability to influence others.
- Ability to build strong partnerships and work collaboratively with managers and HR colleagues.
- Exceptional communication skills, including effective listening, writing, and presentation.