Operations Manager

2 days ago


Queens, New York, United States ACTS-Aviation Security Inc Full time
Operations Supervisor Job Description

ACTS-Aviation Security Inc. is seeking an experienced Operations Supervisor to join our team at LaGuardia Airport in Flushing, New York.

Job Summary

The Operations Supervisor will provide support to ACTS Leads and Security Agents in daily activities, ensuring proper coverage and relief for the ACTS-Aviation Security operation.

Key Responsibilities
  • Perform or assist in scheduling and assigning Security Agents to ensure proper coverage and relief.
  • Serve as a liaison for Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
  • Ensure and maintain all security-related records as indicated by the local Airline Customers, TSA, and other Government Authorities.
  • Perform regularly scheduled documented audits of employee work performance, including video reviews, according to ACTS-Aviation Security policies.
  • Ensure that all Government, Customer, Airlines, and local requirements are met.
  • Reports all daily, weekly, monthly activities to the appropriate member of management.
  • Conducts and ensures that all training and orientation are provided to employees.
  • Works with Regional HR Manager to recruit, hire, and retain the highest quality Security Agents.
  • Disciplines Agents as necessary.
  • Maintains all provisions, regulations, procedures, and processes in current collective bargaining agreement.
  • Performs all other duties as assigned by ACTS-Aviation Security management.
Requirements
  • 5 years in a leadership position supporting shift sizes of over 20 employees.
  • 3 years Supervisory experience in managing schedules, coaching, counseling, and problem resolution.
  • Knowledge of airline and Catering Security regulations.
Preferred Requirements
  • Experience in Aviation Operations.
  • Knowledge of airline and Catering Inspection Regulations.

ACTS-Aviation Security Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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