Community Association Manager

3 weeks ago

Austin, Texas, United States Worth Ross Management Co Inc Full time
Job Title: General Manager

About Worth Ross Management Company

We are a leading industry leader in HOA management, recognized for our commitment to diversity and inclusion. Our team of exceptional professionals enables us to recruit and retain the best talent in the industry.

Job Summary

The General Manager will oversee the day-to-day operations of our community associations, ensuring seamless management and exceptional customer service. This role requires a strong leader who can manage multiple priorities, build strong relationships, and drive results.

Key Responsibilities

  • Manage Board of Directors (BOD) and Homeowner relations
  • Attend community meetings, including committee meetings
  • Train and foster team building among employees
  • Conduct regular walkthroughs and inspections
  • Oversee Association fiscal management, including budgeting and financial reporting
  • Develop and implement annual budgets and manage monthly expenses
  • Ensure compliance with preventative maintenance procedures and policies
  • Establish and maintain building Emergency Guidelines
  • Coordinate move-in/move-out activities and vendor relations
  • Process violations and manage special projects
  • Authorize payment of invoices and manage bid processes
  • Stay up-to-date on legislation affecting HOAs and educate Board members
  • Responsible for annual meeting/election process and maintain compliance with laws and regulations
  • Utilize company support staff to accomplish daily tasks
  • Attend training classes as required and be available on-call for after-hours emergencies

Requirements

  • High School Diploma required; Bachelor's Degree in Business or related field preferred
  • 5-7 years' experience in Property Operations and/or Hospitality; or equivalent combination of education and experience
  • CMCA, AMS, and/or PCAM Accreditation from CAI preferred

Skills and Qualifications

  • Strong customer service, communication, and interpersonal skills
  • Effective written and verbal communication skills
  • Highly organized, people-oriented individual
  • Able to work under tight deadlines and use time effectively
  • Coaching and training abilities
  • Understanding of Accounting principles
  • Proficient in Microsoft Office suite

Language Requirements

  • English is required
  • Multiple language fluency is desirable

Travel and Availability Requirements

  • Required to travel to multiple on-site locations as needed
  • Ability to work extended hours and weekends based on project requirements

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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