Customer Service Representative

1 day ago


Greensboro, North Carolina, United States Windstream Full time
About Windstream

Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations, and carrier partners across the U.S.

Job Summary

We are seeking a skilled Field Install and Service Technician to join our team. As a Field Install and Service Technician, you will be responsible for installing and repairing residential and business communications services, including telephone, internet, and video.

Key Responsibilities
  • Install and repair residential and business communications services, including telephone, internet, and video
  • Work with tools and test equipment to provide service of multiple different technologies and network designs
  • Recommend products and services to resolve the communications needs of customers
  • Safely operate and maintain clean and organized company service vehicle
  • Work in both inside and outside environments
  • Complete necessary safety training and follow safety standards and regulations
Requirements
  • Basic technology and math skills
  • Valid driver's license and safe driving record
  • Ability to distinguish colors in use of color-coded cable
  • Ability to use equipment with maximum load capacity of 275lbs
  • Ability to lift 50lbs and capable of working aloft
  • Ability to successfully complete required safety training
  • Ability to work assigned schedules and extended hours, including day, evening, weekend, and holiday hours
  • Ability to respond to after-hour callouts
  • High School Degree or GED equivalent
Benefits
  • Medical, dental, and vision insurance plans
  • 401K plan
  • Health and flexible savings account
  • Life and AD&D, spousal life, and child life insurance plans
  • Educational assistance plan
  • Identity theft, legal, auto, and home insurance
Equal Opportunity Employer

Windstream is an equal opportunity employer. We celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law.



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