Service Manager

1 day ago

Chapel Hill, United States Aldon Management Full time
Service Manager Opportunity at Aldon

Aldon Management is seeking a dedicated Service Manager to join our team.

About the Role

The ideal candidate will be responsible for:

  • Overseeing and participating in all maintenance projects, including capital improvements.
  • Coordinating and performing repairs of property grounds, apartments, and building exteriors.
  • Managing maintenance budgets and administrative tasks.
  • Directing property/ground upkeep, preventive care, and maintenance service efforts.
  • Maintaining accurate records of all services performed.
  • Coordinating contracted services and monitoring vendor performance for compliance with Aldon guidelines.
  • Soliciting and analyzing bids, assessing completed work, and tracking invoices for timely payment.
  • Conducting monthly and quarterly safety meetings, ensuring adherence to Aldon safety guidelines.
  • Sustaining peak efficiency of all property components.
  • Reinforcing monthly staffing schedules for 24/7 emergency coverage.
  • Contributing to staff recruitment efforts and skill-building initiatives.
  • Overseeing the maintenance team while completing related duties.
  • Continuously inspecting the community, recording, and correcting deficiencies.
  • Ordering necessary supplies and parts within budgetary guidelines.
  • Managing the make-ready timeline to minimize downtime.
  • Monitoring and managing maintenance personnel overtime.
  • Striving for cost-effective maintenance practices.
  • Maintaining a service-oriented environment with a professional appearance and attitude.
  • Coordinating daily meetings with the property manager for maintenance project updates.
Requirements

The successful candidate will possess:

  • 4+ years of maintenance experience, preferably in multifamily maintenance.
  • 1+ years of supervisory experience.
  • Universal CFC/EPA Certification required.
  • CPO license preferred.
  • Expertise in troubleshooting, plumbing, electrical, carpentry, appliance repairs, cooling towers, reading blueprints, and HVAC (heat pumps, water source heat pumps, gas/electric furnaces, and water heaters).
  • An ability to maintain reliable transportation and a current and valid Drivers License.
  • Availability for after-hours emergency maintenance calls, including nights and weekends on a rotational basis. Ability to respond to on-call emergencies within 30 minutes.
  • Ability to carry a cell phone as required for on-call maintenance.
  • Computer proficiency.
  • Excellent English communication skills, both verbal and written.
  • Physical ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
What We Offer

Aldon Management offers a competitive salary, medical, dental, and vision insurance, short-term/long-term disability insurance, life insurance, employee 401(k) plan, paid time off (PTO) and company holidays.

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