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Community Services Manager
2 months ago
Liberty Healthcare and Rehabilitation Services
With Compassion
We are excited to offer a fulfilling opportunity within a supportive environment as we seek an experienced:
SOCIAL SERVICES COORDINATOR
Full Time, Days
Position Overview:
- Exhibits leadership capabilities by designing and implementing innovative programs that align with the Facility's overall mission.
- Handles inquiries from potential residents and keeps detailed records of these inquiries.
- Conducts interviews with patients or their family members during the admission application process.
- Clarifies the financial aspects of care associated with the recommended level of service as advised by the admitting physician.
- Provides necessary documentation to gather comprehensive medical and social information for review.
- Acts as a liaison among families, hospital discharge planners, social service organizations, and medical professionals.
- Upon availability of an appropriate bed and completion of all records, communicates the admission time in accordance with Facility policies.
- Informs families about admission approvals, including room assignments and expected arrival times.
- Alerts all relevant departments regarding new admissions.
- Welcomes patients and their families upon arrival, assisting them in settling into their rooms as needed.
- Completes the cover sheet of the MDS form.
- Leads the Admission Conference/MDS meeting for new residents.
- Facilitates patient-family conferences as necessary.
- Participates actively in required meetings.
- Assists families or residents with discharge planning and provides necessary discharge information while maintaining a list of community resources.
- Addresses complaints from residents or families, investigates issues, and reports findings to the Department Director.
- Processes change of room requests and notifies relevant departments accordingly.
- Refers residents or families to appropriate agencies or resources when services cannot be provided within the Facility.
- Collaborates closely with Unit Directors/RN Supervisors, administrative nursing staff, and other Social Workers (if applicable) regarding admissions and room changes.
- Drafts correspondence as required, adhering to established procedures.
- Monitors completion of necessary sections on the MDS within 14 days of patient admission, utilizing Quality Assurance measures.
- Ensures that Social Work progress notes and electronic assessments are completed in accordance with documentation policies.
- Guarantees that Social Workers meet residents' social needs through scheduled visits.
- Supports Family Council activities by providing discussion topics and offering assistance as needed. May be required to lead resident council meetings.
- Receives notifications regarding residents with precautionary conditions and follows Facility protocols.
- Engages in Quality Assurance committee activities by performing monitoring tasks and reporting to the Q.A. Committee.
- Meets monthly with Social Workers (if applicable) to address concerns and suggestions for departmental improvement, reporting findings to the Department Director.
- Encourages a professional atmosphere within the department while maintaining focus on Facility objectives.
- Assists in delivering annual training sessions for staff.
- In emergency situations, such as fire drills:
- Shut off all electrical equipment.
- Close doors.
- Report to the Nurses Station for further instructions.
- Performs additional duties as assigned.
Qualifications:
- High school diploma required. One year of experience in healthcare or long-term care preferred, or an equivalent combination of education and experience.
- Ability to work collaboratively with colleagues.
- Strong problem-solving skills.
- Ability to perform well under pressure.
- Maintains a neat appearance and good personal hygiene.
- Adheres to appropriate business attire.
- Familiarity with personnel, departmental, and Facility policies is essential.
- Knowledge of local, state, and federal regulations related to patients' social needs is required.
- May be required to run errands as necessary.
- Occasionally assists with transporting patients to medical appointments, which may involve driving or accompanying patients.
- A valid driver's license is required.
For more information, please refer to our website.
Background checks/drug-free workplace.
EOE.
PI14bfae7b19b
