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Community Services Manager
2 months ago
Liberty Cares
With Compassion
At Liberty Healthcare and Rehabilitation Services, we offer a challenging yet fulfilling opportunity within a nurturing environment.
We are currently in search of a qualified:
SOCIAL SERVICES COORDINATOR
Full Time, Days
Position Overview:
- Exhibits leadership abilities by developing and implementing innovative programs aligned with the Facility's overarching goals.
- Handles inquiries from potential residents and maintains detailed records of these inquiries.
- Conducts interviews with patients or their family members during the admission application process.
- Clarifies the costs associated with the appropriate level of care as determined by the admitting physician.
- Provides necessary forms to gather adequate medical and social information for review.
- Acts as a liaison between families, hospital discharge planners, social service agencies, and medical professionals.
- Upon availability of an appropriate bed and completion of records, notifies of the patient's admission time in accordance with Facility policies.
- Informs families of admission approvals, including room numbers and expected arrival times.
- Communicates with all relevant departments regarding admissions.
- Welcomes patients and families upon arrival, assisting them in settling into their rooms as needed.
- Completes the cover sheet of the MDS form.
- Leads the Admission Conference/MDS meeting for new admissions.
- Facilitates patient-family conferences as necessary.
- Participates in required meetings and discussions.
- Assists families or residents with discharge planning and provides necessary discharge information. Maintains a list of community resources.
- Addresses complaints from residents or families, investigates, and reports findings to the Department Director.
- Processes change of room requests and notifies relevant departments accordingly.
- Refers residents or families to appropriate agencies or resources when services cannot be provided within the Facility.
- Collaborates closely with Unit Directors/RN Supervisors, administrative nursing, and other Social Workers (if applicable) regarding admissions and room changes.
- Drafts correspondence as needed, adhering to established procedures.
- Monitors the completion of MDS sections within 14 days of patient admission and oversees Quality Assurance measures.
- Ensures that Social Work progress notes and electronic assessments are completed in accordance with documentation policies.
- Meets residents' social needs through scheduled visits.
- Supports Family Council initiatives by providing discussion topics and offering assistance. May be required to lead resident council meetings.
- Receives notifications regarding residents with precautionary conditions and follows Facility protocols.
- Engages in Quality Assurance committee activities by performing monitors and reporting to the Q.A. Committee.
- Meets monthly with Social Workers (if applicable) to address concerns and suggestions for departmental improvement. Reports findings to the Department Director.
- Encourages a professional atmosphere while maintaining focus on Facility objectives.
- Assists in delivering annual training to staff.
- In emergency situations, such as fire drills:
- Shut off all electrical equipment.
- Close doors.
- Report to Nurses Station for further instructions.
- Performs additional duties as assigned.
Qualifications:
- High school diploma required. One year of experience in healthcare or long-term care preferred, or an equivalent combination of education and experience.
- Ability to work collaboratively with colleagues.
- Strong problem-solving skills.
- Ability to perform well under pressure.
- Maintains a neat appearance and good personal hygiene.
- Adheres to appropriate business attire.
- Familiarity with personnel, departmental, and Facility policies.
- Knowledgeable of local, state, and federal regulations related to patients' social needs.
- Capable of running errands as necessary.
- Occasionally assists with transporting patients to medical appointments.
- Valid driver's license required.
For more information, please refer to our policies.
Background checks/drug-free workplace.
EOE.
