Business Systems Analyst

4 days ago

McAllen, Texas, United States InsideHigherEd Full time
Job Summary:

The Business Systems Analyst plays a crucial role in deploying and optimizing finance technology systems, including Workday and Banner. This role involves analyzing business processes, managing documentation, and collaborating with support teams and consultants to resolve issues and drive enhancements in finance technology solutions.

Key Responsibilities:
  1. Act as the technical liaison between the Business Office and the Technology Resource Division, ensuring clear communication and effective coordination for finance technology projects.
  2. Review, evaluate, and document business processes and workflows to facilitate the deployment and continuous improvement of finance technology systems.
  3. Create, review, and update user manuals, procedures, flowcharts, and other documentation to reflect system changes and improvements accurately.
  4. Collaborate directly with support teams and consultants to troubleshoot and resolve issues with various finance systems, assess potential risks, and develop practical solutions.
  5. Analyze system data, leveraging help manuals and PC data to ensure optimal system functionality and performance.
  6. Participate actively in Business Office technology projects across all phases, ensuring timely and effective project delivery.
  7. Manage departmental reporting needs by handling Workday reporting and other tools such as Argos, Monarch, SQL queries, and Microsoft Office Suite software.
  8. Oversee access security by maintaining business process approval processes security and domain-level security access, ensuring robust protection of sensitive information.
  9. Maintain and update the department website to align with current system updates and business requirements.
  10. Monitor and manage automated reports and scripts to ensure accuracy and reliability in reporting.
  11. Develop a thorough understanding of the technology systems the Business Office uses and work collaboratively with Technology Resources and vendors to address issues and integrate new solutions.
  12. Oversee the TouchNet Marketplace module, including managing stores, products, and uPay sites, and ensure seamless integration with third-party systems.
  13. Keep internal documentation and processes up-to-date with system upgrades and service packs to ensure ongoing accuracy and relevance.
  14. Collaborate with Technology Resources to create and manage shared drive folders, including configuring access restrictions as necessary.
  15. Develop training materials and conduct end-user training sessions to facilitate the smooth adoption of new systems and processes.
  16. Perform other duties and special projects as assigned.


Requirements:
  1. Bachelor's Degree in Computer Science, Computer Information Systems, or related field required.
  2. At least five (5) years of experience in applications programming and design, in particular open-VMS environment preferred.


Security Sensitive Position:
All applicants are subject to a criminal background check under South Texas College policy. In addition, subject to a federal background check.

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