Customer Success Team Leader
2 weeks ago
Position Overview:
The Customer Success Team Leader will collaborate to achieve significant outcomes and enhance client experiences, while ensuring sustainable growth for the organization by:
Team Leadership:
Overseeing a group of Customer Success Managers, fostering their professional development and team expansion.
Performance Management:
Taking ownership of reporting metrics related to customer satisfaction and retention, while driving strategic initiatives to improve overall client engagement.
Client Experience Enhancement:
Implementing best practices to elevate the customer journey and ensuring a seamless experience across all touchpoints.
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Head of Customer Success Operations
2 weeks ago
Needham, United States International Data Group Inc. Full timePosition Overview:The Customer Success Team Leader will collaborate to achieve significant outcomes and experiences, ensuring consistent growth for the organization by:Team Leadership:Overseeing a group of Customer Success Managers, facilitating their professional development and advancement.Performance Accountability:Taking ownership of reporting and...
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Business Associate
4 weeks ago
Needham, United States CustomGPT.ai Full timeBusiness Associate - Customer SuccessEvery so often, a disruptive company comes along with the potential to change the world, and we are at the forefront of the AI revolution! CustomGPT has taken off like a SpaceX rocket, and in just over 18 months, we’ve gone from inception to the “Top 10 Emerging Leaders in Generative AI” by GAI Insights, a respected...
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Business Associate
4 weeks ago
Needham, United States CustomGPT.ai Full timeBusiness Associate - Customer SuccessEvery so often, a disruptive company comes along with the potential to change the world, and we are at the forefront of the AI revolution! CustomGPT has taken off like a SpaceX rocket, and in just over 18 months, we’ve gone from inception to the “Top 10 Emerging Leaders in Generative AI” by GAI Insights, a respected...
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Manager, Customer Success
4 weeks ago
Needham Heights, United States IDCUS Inc Full timeOverview IDC is seeking for a Manager of Customer Success. The Manager of Customer Success is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric. In this position, you will be a player coach supporting a customer base of mid-market vendors, along with managing a team of Customer Success...
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Customer Success Manager for IT Solutions
2 weeks ago
Needham Heights, Massachusetts, United States IDCUS Inc Full timeOverviewIDCUS Inc is in search of a Customer Success Manager specializing in IT Buyers. The role of Customer Success Manager is pivotal in distinguishing IDCUS's offerings in the market and requires an energetic, proactive individual with a strong focus on customer satisfaction. In this role, you will oversee a fresh portfolio of clients for an innovative...
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Manager, Customer Success
3 weeks ago
Needham Heights, United States RecruitRookie Full timeOverview: IDC is seeking a Manager of Customer Success. The Manager of Customer Success is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric. In this position, you will be a player coach supporting a customer base of... Seniority level Mid-Senior level Employment type Full-time Job...
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Client Success Associate
1 week ago
Needham, United States CustomGPT Full timeClient Success AssociateIn the rapidly evolving landscape of artificial intelligence, CustomGPT stands out as a transformative force. Recognized among the "Top 10 Emerging Leaders in Generative AI" by GAI Insights, we are an innovative startup committed to delivering exceptional AI solutions. We are seeking a dedicated Client Success Associate to enhance our...
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Customer Support Team Leader
2 weeks ago
Needham, United States C. & J. Clark International, Ltd Full timePosition Overview:The IT Support Operations Manager will be tasked with managing the proficient and effective provision of first and second line IT assistance to our corporate personnel, ensuring a smooth user experience.Key Responsibilities:- Oversee the daily operations of the technical support team.- Ensure timely resolution of IT issues to maintain...
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Client Success Associate
1 week ago
Needham, United States CustomGPT Full timeClient Success AssociateIn the rapidly evolving landscape of artificial intelligence, CustomGPT stands out as a pioneering force, recognized among the "Top 10 Emerging Leaders in Generative AI" by GAI Insights. We are a dynamic startup that thrives on innovation and collaboration, seeking individuals who are eager to contribute to our mission of transforming...
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Customer Success Manager for IT Solutions
2 weeks ago
Needham Heights, Massachusetts, United States IDCUS Inc Full timeOverviewIDCUS Inc is in search of a Customer Success Manager for IT Solutions. The role of Customer Success Manager is a pivotal competitive advantage for IDCUS's offerings and necessitates a proactive, self-motivated individual who prioritizes customer satisfaction. In this role, you will oversee a fresh portfolio of clients for an innovative AI-driven...
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Manager Customer Success IT Buyer
4 weeks ago
Needham Heights, United States IDCUS Inc Full timeOverview IDC is seeking a Manager Customer Success IT Buyer. The Manager of Customer Success role is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer-centric. In this position, you will manage a new set of customers for a new innovative AI-based business line that is launching later this year....
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Account Manager/Customer Success Manager
3 months ago
Needham Heights, United States FoodTec Solutions Full timeJob DescriptionJob DescriptionSalary: DOEAccount Manager/Customer Success Manager (Needham, MA) Compensation: BOE Full Time We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively...
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Senior Partner Success Executive
2 weeks ago
Needham, Massachusetts, United States Tripadvisor Full timeJob OverviewAbout TripadvisorTripadvisor is the premier platform for travel experiences, dedicated to helping travelers create unforgettable memories. With an extensive catalog of over 300,000 experiences, from leisurely tours to thrilling adventures, we make it easy for travelers to find and book their next journey. Our mission is to enhance the travel...
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Senior Partner Success Strategist
2 weeks ago
Needham, Massachusetts, United States Tripadvisor Full timeJob OverviewAbout TripadvisorTripadvisor is a premier platform for travel experiences, dedicated to helping travelers create unforgettable memories. With a vast selection of over 300,000 experiences ranging from simple tours to adventurous activities, we aim to make every journey extraordinary.We are currently seeking a skilled Senior Partner Success Manager...
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Director of Customer Service Operations
5 days ago
Needham, United States King & Bishop Full timeOur client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an...
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Director of Customer Service Operations
4 days ago
Needham, United States King & Bishop Full timeOur client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an...
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Water Aerobics Fitness Leader
2 weeks ago
Needham, Massachusetts, United States YMCA of Greater Boston Full timeYMCA Aquatic Fitness LeaderThe YMCA of Greater Boston is on the lookout for a committed Aquatic Fitness Leader to facilitate dynamic and secure classes tailored for participants of varying abilities. The successful candidate will have a strong enthusiasm for fostering healthy lifestyles and cultivating a vibrant community within the YMCA.Primary...
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Senior Partner Success Executive
2 weeks ago
Needham, Massachusetts, United States Tripadvisor Full timeJob OverviewAbout TripadvisorTripadvisor is a premier platform for travel experiences, dedicated to helping travelers create unforgettable memories. With a vast selection of over 300,000 travel experiences, from simple tours to thrilling adventures, we make it easier than ever to enhance your journey. Our commitment to flexibility and last-minute...
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Recreation Leader
3 months ago
Needham, United States Charles River Center Full timeJob DescriptionJob DescriptionStart your path toward a fulfilling career at the Charles River Center. Consider joining our team of compassionate, hard-working and caring individuals that empower and support people with disabilities. The Charles River Center provides innovative opportunities, services, and supports for over 950 children and adults with...
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Customer Service- Bagger
3 months ago
Needham, United States Roche Bros. Supermarkets Full timeOverview: The Bagger provides excellent customer service by efficiently bagging purchases at checkout. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family! This position starts at $15.00 - $17.56 / hour. Minimum Qualifications:...