Customer Service Representative

3 weeks ago


Albuquerque, New Mexico, United States Nusenda Full time
Nusenda Credit Union Job Description

We are seeking a highly skilled and customer-focused Part-Time Teller to join our Montgomery Branch team. As a Teller, you will be the first point of contact for our members, providing exceptional service and support with routine financial transactions.

Key Responsibilities:

  • Provide excellent customer service and support to members
  • Assist with routine financial transactions, including deposits, withdrawals, and transfers
  • Use a consultative approach to evaluate, educate, and fulfill member financial needs
  • Refer members to specialized departments when necessary

Requirements:

  • 1-3 years of similar or related experience
  • Advance knowledge of service delivery operations
  • Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments
  • Ability to handle multiple responsibilities, meet deadlines, and deal with sensitive information

What We Offer:

  • Competitive employee benefits, including health and wellness options, 401(k) matching contributions, and professional development opportunities
  • A dynamic and supportive work environment
  • The opportunity to make a positive difference in the lives of our members and the communities we serve

Nusenda Credit Union is an equal opportunity employer. We are committed to diversity, equity, and inclusion in all aspects of employment, including hiring, promotion, discipline, and discharge.



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