Room Attendant

2 weeks ago


Durham, North Carolina, United States HomeTowne Studios & Suites by Red Roof Full time

We are looking for a dedicated Room Attendant to become part of our esteemed team at HomeTowne Studios & Suites by Red Roof, offering a competitive wage of up to $14.50 per hour. At HomeTowne Studios, we pride ourselves on providing an exceptional extended stay experience for our guests while fostering a supportive work environment for our employees.

Choosing the right workplace is crucial, and we prioritize the well-being of our staff by offering comprehensive health benefits, including:

  • Health insurance (with employee contributions starting as low as $54 for individuals and $297 for families)
  • Dental and Vision coverage
  • Competitive compensation
  • Employer-paid Life Insurance

Paid Time Off (PTO)
401K plan with Employer Match
Opportunities for Career Advancement

HomeTowne Studios has established itself as a leader in the extended stay hotel sector, managing properties across 20 states. Our hotels underwent renovations in 2018, and we are committed to continuously enhancing both guest and employee experiences.

Through improvements in our facilities and training methods, we strive to create a welcoming environment for our guests and a fulfilling workplace for our team members.

Key Responsibilities:

  • Greet guests warmly and provide exceptional service throughout their stay.
  • Change and replace soiled linens and towels, ensuring beds are made to high standards.
  • Conduct thorough cleaning of bathrooms, kitchens, floors, and other areas.
  • Utilize appropriate cleaning agents for specific surfaces in compliance with OSHA regulations and company standards.
  • Communicate effectively with the front desk regarding room status, maintenance requests, lost and found items, and any discrepancies.
  • Maintain confidentiality of guest information and hotel data.
  • Perform self-inspections of rooms and accept constructive feedback from management and trained colleagues.
  • Cross-train in laundry, maintenance, and front desk operations as needed.
  • Complete additional tasks as assigned.

Qualifications:

  • Preferred 1 year of experience in hotel cleaning or a related field.
  • At least 1 year of experience in a customer service role.
  • Professional appearance in company-provided uniform is essential.
  • Ability to work in non-climate controlled environments.
  • Flexibility to switch between tasks efficiently with minimal supervision.
  • Basic English communication skills (both verbal and written) are required.


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