Front Office Representative

5 days ago


Bristol, Tennessee, United States Holston Medical Group, PC Full time
Job Title: Front Office I

At Holston Medical Group, PC, we are seeking a highly motivated and organized Front Office I to join our team. This role is responsible for providing exceptional customer service, ensuring a positive patient experience, and supporting the front office operations.

Key Responsibilities:
  • Provide warm welcomes to patients, vendors, and visitors
  • Check in patients, collect payments, and balance transactions daily
  • Schedule follow-up appointments and verify patient information
  • Answer incoming phone calls and respond to general billing questions
  • Perform various administrative tasks, including data entry, mail distribution, and document shredding
Requirements:
  • High School diploma or equivalent required
  • 1-2 years' experience in a medical office or customer service position, preferred
  • Excellent customer service skills and ability to work in a fast-paced environment

We offer a competitive benefits package, including company-paid life and accidental death and dismemberment insurance, 401(k) and Roth retirement plan with company contributions, and more. If you are a motivated and reliable individual with exceptional customer service skills, we encourage you to apply for this exciting opportunity.



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