Customer Service Representative
2 days ago
Customer Service
At Chewy, we're passionate about delivering exceptional customer experiences. As a Call Center Representative, you'll play a critical role in making that happen.
**Your Key Responsibilities:**
* Engage with customers through multiple channels, including phone calls, chats, and email, to resolve their queries and concerns.
* Research and problem-solve to find effective solutions to customer issues.
* Think proactively and set follow-ups as needed to ensure contact resolution.
* Operate with understanding, active listening, patience, empathy, and kindness.
**What You'll Get:**
* A dynamic and supportive work environment.
* Opportunities for growth and development.
* A chance to make a real difference in the lives of our customers and their pets.
**Join Our Team:**
If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, we'd love to hear from you.
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