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CS Healthcare Pharmacy Trainee
2 months ago
Chewy is seeking a Customer Service Representative - Pharmacy Trainee to join our team. As a Customer Service Representative - Pharmacy Trainee, you will be responsible for providing exceptional customer service to our pet parents via phone, email, and chat. You will be the first point of contact for our customers and will be responsible for resolving their issues in a timely and professional manner.
Responsibilities:- Provide exceptional customer service to our pet parents via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Work collaboratively with our pharmacy team to resolve customer issues
- Stay up-to-date on product knowledge and company policies
- Meet or exceed performance metrics and goals
- High school diploma or equivalent required
- 1-2 years of customer service experience required
- Excellent communication and problem-solving skills required
- Ability to work in a fast-paced environment required
- Ability to multitask and prioritize tasks required
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Flexible scheduling
- Fun and dynamic work environment
At Chewy, we are committed to providing our customers with the best possible experience. We are looking for a Customer Service Representative - Pharmacy Trainee who is passionate about delivering exceptional customer service and has a strong desire to learn and grow with our company. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
