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General Manager

2 months ago

Vienna, Virginia, United States MOD Pizza Full time
About MOD Pizza

MOD Pizza is a fast-casual pizza chain that values its employees and customers. We strive to create a positive work environment and provide excellent customer service.

Job Summary

We are seeking a highly motivated and experienced General Manager to lead our store team. As a General Manager, you will be responsible for overseeing the daily operations of the store, driving business results, and ensuring a great customer experience.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the store, including managing inventory, scheduling, and staff performance.
  • Customer Experience: Ensure that every customer has a positive experience, from greeting to payment.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure success.
  • Business Development: Identify opportunities to improve store performance, develop action plans, and implement changes to drive business results.
  • Community Engagement: Build and sustain relationships with the local community, promoting MOD Pizza's values and mission.
Requirements
  • Experience: 2 years of General Manager experience in a restaurant or retail environment.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
  • Certifications: Food safety certification and/or alcohol beverage certification required.
Preferred Qualifications
  • Education: College education in business or a related field may be substituted for some experience.
  • Skills: Strong written and verbal communication skills, ability to analyze data and make informed decisions.
Working Conditions

MOD Pizza is a fast-paced and dynamic work environment. As a General Manager, you will be required to work in an open kitchen environment, rotating between front and back of house. You must be able to work in a high-noise level environment, with varying schedules to include evenings, holidays, and extended hours as business dictates.

MOD Values
  • Embracing Change: We believe in embracing change and seeking to learn and improve every day.
  • Finding Solutions: We focus on finding solutions, not dwelling on problems.
  • Generosity: We show patience and kindness to others, and express appreciation for the generosity of others.
  • Compassion: We demonstrate compassion, understanding, and willingness to support others without judgment.
  • Safety: We create a safe environment for all customers and squad members.