Patient Service Liaison
2 weeks ago
Job Title: Patient Service Representative II
About the Role:
This is an exciting opportunity to join Covenant Medical Group as a Patient Service Representative II at Claiborne Primary Care. As a key member of our team, you will provide exceptional patient service and administrative support to ensure seamless operations.
Responsibilities:
- Provide administrative coverage for patient service functions, including collecting and processing encounter form data.
- Ensure accurate charge entry and maintain established departmental policies and procedures.
- Develop and maintain strong relationships with patients, physicians, and other care team members.
- Participate in quality improvement initiatives and attend meetings as required.
- Perform other duties as assigned by management.
Requirements:
A high school diploma or equivalent is preferred, along with one year of experience in a medical office setting or three years of customer-facing experience. Proficiency in ICD-9/10 and CPT-4 coding (charge entry) is essential.
Benefits:
We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.
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