IT Support Specialist

4 days ago


Janesville, Wisconsin, United States Anchor Packaging LLC Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Anchor Packaging LLC. This is an exciting opportunity for a technical professional to provide on-site technical support to our manufacturing and distribution facilities.

Key Responsibilities
  • Servicing Our Clients: Respond promptly to customer needs, manage difficult situations, and solicit feedback to improve service.
  • Troubleshooting: Identify and resolve broken and malfunctioning computers, scanners, and printers, as well as work with network administrators to resolve server issues.
  • Liaising: Function as liaison between end users and the IT department in documenting end-user issues, relocating computer equipment as directed, and gathering user requirements for assigned projects.

Educational Requirements: A college diploma or university degree in Information Systems or equivalent work experience is required.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications. The salary range is competitive, reflecting the importance of this role in supporting our operations.



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