Patient Experience Specialist

4 days ago


Janesville, Wisconsin, United States Aspen Dental Full time
Aspen Dental is a world-class dental service organization where you can thrive in your career. We put patients first by offering a supportive culture that encourages collaboration and innovation. As a Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

We are proud to offer a generous benefits package, including paid time off, health, dental, vision, and a 401(k) savings plan with match. Our best-in-class training program provides opportunities for career development and growth. Additionally, we offer free Continuous Learning through TAG U.

This role involves reporting to the Manager and performing daily front office tasks and duties to create lasting impressions and build trust and loyalty with patients. You will participate in a four-week training program to succeed in this position. Some key responsibilities include providing superior patient service, scheduling and confirming appointments, organizing charts, verifying insurance, and collecting payments. You will also balance nightly deposits and credit card processing. Other tasks may be assigned by the Manager.

To be successful in this role, you will need strong communication and interpersonal skills with an ethical mindset. High school diploma or equivalent is required, along with good time management and organizational skills. The estimated salary for this position is $17-$18 per hour.

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