Patient Service Representative

1 week ago


Janesville, Wisconsin, United States Covenant Health (Tennessee) Full time

Overview

Covenant Health, a leading healthcare provider in East Tennessee, is seeking a highly skilled Patient Service Representative to join our team. This full-time position offers a competitive salary and benefits package.

Job Summary:

We are looking for a detail-oriented and customer-focused individual to provide administrative support for patient service functions. The successful candidate will be responsible for collecting and processing encounter form data, totaling outstanding balances and payments, and maintaining accurate records.

About the Role:

  • Maintain established departmental policies and procedures, objectives, quality assurance program, and safety standards.
  • Answer telephone calls and route accordingly.
  • Receive and record changes in patient information.
  • Demonstrate familiarity with insurance procedures and knowledge of participating plans.
  • Ensure accurate recording of procedures and corresponding diagnoses on fee slips for charge entry.
  • Responsible for scheduling appointments, end-of-day procedures, and balancing.
  • Compile data for billing personnel.
  • Develop strong communication fundamentals (A-I-D-E-T).
  • Attend meetings and participate in committees as required.
  • Collaborate with patients, physicians, and care team members for overall patient care.
  • Foster a culture of excellence, following policies, procedures, and safety standards.

Requirements:

One year of experience in a medical office setting, with working knowledge of clinic appointment scheduling, collection, and ICD-9/10 and CPT-4 coding required. Alternatively, minimum three years of total customer-facing/customer service experience required.

Salary Range:$45,000 - $60,000 per year, depending on experience and qualifications.



  • Janesville, Wisconsin, United States Walmart Full time

    At Walmart, we are committed to hiring talented individuals who share our passion for delivering exceptional customer service. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service possible.The estimated salary for this position is $25-$26 per hour. Your responsibilities will...


  • Janesville, Wisconsin, United States Home Run Auto Group Full time

    About the JobWe are seeking a Customer Service Representative to join our team at Home Run Auto Group.As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and upholding the highest standards of ethics and professionalism.Your primary responsibility will be to provide top-notch customer service,...


  • Janesville, Wisconsin, United States LoanMax Title Loans Full time

    About LoanMax Title LoansWe are one of America's most respected title loan companies, operating nearly 1,000 stores in over 20 states nationwide.Our mission is to provide short-term loans using a fast and hassle-free process, with straight-forward and transparent terms, and prices among the lowest in the industry.We pride ourselves on delivering excellent...


  • Janesville, Wisconsin, United States Walmart Full time

    Walmart seeks highly motivated individuals to join our team as Checkout Associates in the Janesville store. As a key member of our front-end team, you will be responsible for providing excellent customer service and ensuring a smooth checkout experience for our customers.About the JobThis is a full-time opportunity that offers competitive pay and...


  • Janesville, Wisconsin, United States Home Run Auto Group Full time

    We are seeking a Key Account Representative to join our team at the Janesville Kia Sales Center. As a valued member of our Call Center Team, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our guests.**Job Description:**The Key Account Representative is responsible for handling inbound calls from...


  • Janesville, Wisconsin, United States Securian Financial Group Full time

    Job SummaryWe are seeking a highly skilled Premium Reconciliation Representative to join our team at Securian Financial Group. As a Premium Reconciliation Representative, you will be responsible for handling customer service-related inquiries and resolving issues related to insurance plan provisions and administrative procedures.About the RoleThis is a...


  • Janesville, Wisconsin, United States Welcome Wagon Full time

    We are seeking a dynamic and motivated Sales Representative to join our team. As a Sales Representative, you will have the opportunity to work independently from the comfort of your own home and out on the field in your local territory.Job OverviewWelcome Wagon is a leading provider of new mover marketing solutions, with over 96 years of experience in...


  • Janesville, Wisconsin, United States PetSmart Full time

    Job DescriptionPetSmart is committed to providing exceptional customer experiences. As a Retail Sales Associate, you will play a vital role in ensuring our customers receive the best possible service.Key ResponsibilitiesWelcome and assist customers in finding pet-related products and services.Process transactions accurately and efficiently as a...


  • Janesville, Wisconsin, United States Grainger Full time

    Grainger is a leading industrial distributor that serves over 4.5 million customers worldwide. Our company offers innovative technology and deep customer relationships, providing value for our customers and fostering an engaging culture for team members.About the JobAs a Customer Service Representative with Grainger, you will be part of a team reporting to a...


  • Janesville, Wisconsin, United States SSM Health Full time

    Job SummaryEvaluating and treating patients with physical, emotional, cognitive, and psychosocial deficits is a critical aspect of this role. As an Occupational Therapist at SSM Health, you will have the opportunity to make a meaningful impact on the lives of our patients.Primary ResponsibilitiesAssess patient ability to safely perform independent living...

  • Nurse Practitioner

    7 days ago


    Janesville, Wisconsin, United States SSM Health Full time

    Overview of the RoleWe are seeking a dedicated Nurse Practitioner to join our team at SSM Health. As a key member of our healthcare organization, you will play a vital role in delivering exceptional patient care and advancing our mission to provide compassionate, high-quality services to those we serve.Compensation PackageThe successful candidate can expect...


  • Janesville, Wisconsin, United States Grainger Full time

    Grainger is a leading industrial distributor serving over 4.5 million customers worldwide with innovative technology and deep customer relationships.We're dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.Our welcoming workplace enables you to learn, grow, and make a difference by...


  • Janesville, Wisconsin, United States SSM Health Full time

    Physical Therapist Opportunity at SSM HealthWe are seeking a skilled Physical Therapist to join our team at SSM Health St. Mary's Hospital - Janesville. As a key member of our Therapy Services department, you will play a vital role in providing high-quality patient care and contributing to the success of our organization.Compensation: $37.88 per hour...


  • Janesville, Wisconsin, United States SSM Health Full time

    SSM Health: A Leader in HealthcareWe are seeking an experienced Occupational Therapist, Hand Specialist to join our team at SSM Health. This is a unique opportunity to work with a dynamic group of professionals who share your passion for delivering exceptional patient care.About the Role:As an Occupational Therapist, Hand Specialist, you will be responsible...


  • Janesville, Wisconsin, United States Spencer Gifts Full time

    At Spencer Gifts, we are seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for maintaining exceptional Guest Services.Earn an estimated salary of $42,000 - $55,000 per year, based on your performance and experience. This role requires efficient operation of Point of Sale systems, maintaining the...


  • Janesville, Wisconsin, United States Secure Nursing Service LLC Full time

    About the JobSecure Nursing Service LLC is seeking a skilled Nurse Care Specialist for a travel nursing position in a leading medical facility in Janesville, Wisconsin.Job OverviewThis 13-week contract offers a unique opportunity to work in a fast-paced environment, providing exceptional patient care and support to the healthcare team. The ideal candidate...


  • Janesville, Wisconsin, United States Covenant Health (Tennessee) Full time

    **Company Overview**Covenant Health is a leading healthcare provider in East Tennessee, with over 300 physicians and providers across various specialties.**Job Summary**We are seeking a Patient Service Representative II to provide administrative support for our patient service functions. This role will be responsible for collecting and processing encounter...


  • Janesville, Wisconsin, United States Covenant Health (Tennessee) Full time

    Job Summary:We are seeking a highly skilled Patient Service Representative II to join our team at Covenant Medical Group. In this role, you will be responsible for providing exceptional administrative support in the patient service functions related to check-out operations.About Us:Covenant Health is a leading healthcare organization in East Tennessee, with...


  • Janesville, Wisconsin, United States Secure Nursing Service LLC Full time

    We are seeking a skilled Med-Surg nurse to join our team of dedicated professionals at Secure Nursing Service LLC.About the RoleThis 13-week contract position offers a competitive pay rate and comprehensive benefits package, including tax-free stipend amount to be determined. The successful candidate will have the opportunity to work in a dynamic...


  • Janesville, Wisconsin, United States AT&T Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. In this role, you will work on the sales floor, guiding customers through their options and using a consultative sales approach to meet their needs. You will also be responsible for participating in events, filling online orders,...