Industrial Sales Liaison

2 days ago


Janesville, Wisconsin, United States Grainger Businesses Full time
Job Overview

Grainger Businesses is a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom. We are committed to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're seeking highly skilled professionals to join our team as we continue leading the industry over our next 100 years.

About the Role

The Sales Coordinator provides support to sales team members who are aligned to contractual customers. This role is responsible for managing multiple track codes with approx. $150M in revenue. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth.

Main Responsibilities

This role involves assisting with contractual reoccurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is also responsible for fostering significant business partnerships with all levels of leadership and collaborating with multiple cross-functional teams to improve the customer and seller experience.

  • Supports multiple sellers; strategic partner in managing approx. $150M in sales.
  • Provides seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov't, and hold a strategic relationship with Grainger Canada National Sales Coordinators) in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business.
  • Practices critical thinking to actively probe to uncover unique and complex customer-requirements while creating effective solutions to execute on tasks.
  • Acts as a liaison between cross-functional departments such as Quotes, Cross-Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments.
  • Uses data to articulate customer story and/or works to address inconsistencies or anomalies.
  • Assist in RFQs, Large Bid Pricing, and Contractual CSP.
  • Assist in creation of quarterly business review reporting.
  • Assist in creating and maintaining monthly, contractual, customer-facing reporting.
  • Assist in mass account creation and/or deactivation.
  • Assist in large account list match projects; e-business integrations.
  • Creates Track Code, manages proper alignment for account, sub and track level-manages contractual Diversity reporting; manages entering financial information in.

Requirements

We are looking for a highly motivated individual with excellent communication skills, ability to influence without authority and negotiates to make sound decisions and drive for best results while minimizing risk to the company. You should have strong proficient Excel skills and ability to learn new, efficient ways to manipulate and share data. Experience working in fast-paced environments and leads with Continuous Improvement mindset regarding opportunities within processes and technologies is a must. Also, business acumen and knowledge of MRO industry is required.

Salary and Benefits

The estimated salary for this position is around $55,000-$70,000 per year, depending on location and experience. Additionally, benefits starting day one include medical, dental, vision, and life insurance coverage. Paid time off (PTO) days and 6 company holidays per year are also provided. A 6% 401(k) company contribution each pay period is made to support your long-term financial goals. Employee discounts, parental leave, and more are also available.

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