Customer Service Representative

3 hours ago


Malvern, Pennsylvania, United States Skidmore Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for processing orders, responding to customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Process customer orders in a timely and accurate manner
  • Respond to customer inquiries via phone, email, or customer website
  • Resolve customer complaints in a professional and courteous manner
  • Collaborate with sales and warehouse teams to ensure smooth order processing
Requirements
  • High school diploma or equivalent required
  • 2-3 years of experience in a related field preferred
  • Advanced attention to detail and accuracy in all work required
Benefits
  • Paid time off
  • 10 paid holidays
  • Referral bonuses
  • 401(k) retirement with company contribution
  • Medical, dental, vision, and life insurance
About Us

Essex Food Ingredients is a leading distributor of food ingredients with a strong commitment to customer service. We offer a competitive salary and exceptional benefits package, as well as a stable and growing company culture.

", "lang_code": "en"}

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