Operations Manager
2 hours ago
Michaels Stores is seeking a highly skilled and experienced Store Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of the store, including managing inventory, visual merchandising, and customer service.
Key Responsibilities:- Manage and maintain a high level of customer service, ensuring that customers have a positive shopping experience.
- Oversee the visual merchandising of the store, including creating and maintaining visually appealing displays and ensuring that products are properly stocked and faced.
- Manage inventory levels, including ordering and receiving merchandise, and ensuring that inventory is accurately counted and recorded.
- Lead and develop a high-performing team, providing coaching, training, and feedback to ensure that team members are meeting their goals and objectives.
- Collaborate with the store management team to achieve sales goals and objectives, including developing and implementing sales strategies and promotions.
- Manage and maintain a safe and secure store environment, including ensuring that all safety protocols are followed and that the store is clean and well-maintained.
- 3+ years of retail management experience, preferably in a leadership role.
- Proven track record of success in managing inventory, visual merchandising, and customer service.
- Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- High school diploma or equivalent required; bachelor's degree preferred.
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Discounts on merchandise and services.
- A fun and dynamic work environment.
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