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Store Operations Manager

2 months ago

GondrecourtleChâteau, Grand Est, United States Urban Wok Full time

Position: Store Operations Manager
Are you an experienced leader with a passion for exceptional service? Join Urban Wok, a celebrated global fusion restaurant, as we seek a dedicated Store Operations Manager to oversee our dynamic team and ensure a seamless customer experience.

About Urban Wok:
Urban Wok is recognized for its commitment to clean, healthy eating, offering a diverse menu that caters to various dietary preferences including vegan, vegetarian, paleo, gluten-free, and ketogenic options. We pride ourselves on using high-quality ingredients, free from MSG and artificial additives, to create delicious meals that resonate with our health-conscious clientele.

Main Responsibilities:
As the Store Operations Manager, you will be responsible for the overall management of store operations, including:

  • Supervising daily store activities and ensuring operational excellence.
  • Managing resources effectively to optimize performance.
  • Overseeing inventory, staff, and sales management.

Key Responsibilities:
In this role, you will engage with both staff and customers, ensuring the highest standards of service and operational efficiency. Your responsibilities will include:

  • Recruiting, training, and evaluating team members.
  • Maintaining financial records and managing budgets.
  • Addressing customer inquiries and resolving complaints.
  • Controlling stock levels and pricing strategies.
  • Maximizing profitability and productivity through effective team motivation.
  • Setting and achieving sales targets while ensuring compliance with health and safety regulations.
  • Creating promotional displays and marketing materials.
  • Collaborating with management on staff development and advancement opportunities.

Qualifications:
The ideal candidate will possess:

  • Strong commercial awareness and confidence.
  • Excellent organizational and teamworking skills.
  • Effective verbal communication and numerical abilities.
  • Proficiency in IT and problem-solving skills.
  • A proactive approach and the ability to set a positive example for the team.

If you are ready to take on a leadership role in a vibrant and health-focused environment, we encourage you to consider this opportunity with Urban Wok.