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Customer Experience Specialist

3 weeks ago

Brooklyn, New York, United States Dunkin 1922 Flatbush Full time
Job Summary:

Dunkin 1922 Flatbush is seeking a talented and enthusiastic individual to join our team as a Crew Member. In this role, you will be responsible for delivering exceptional guest experiences, preparing products according to operational and quality standards, and working collaboratively with your team to meet our Guests' needs and exceed their expectations.

Responsibilities and Qualifications:

Your primary responsibilities as a Crew Member will include communicating effectively with team members, treating others fairly and with respect. You will also need to communicate any concerns relative to completing job assignments to the store manager, respond positively to feedback and direction given, and hold yourself accountable for your responsibilities on your shift.

Additionally, you will prioritize guest satisfaction, ensure timely delivery of high-quality products, and maintain a clean and neat workstation. You will also need to adhere to schedule, arrive ready to work on time, and complete thorough cleaning of guest areas as directed.

To be successful in this role, you must be able to fluently speak and read English, capable of counting money and making change, and able to operate restaurant equipment. You should also possess strong communication and teamwork skills, with a passion for delivering excellent customer service. Estimated salary: $50,000 - $65,000 per year, depending on location and experience.