Technical Desktop Support Expert

5 days ago


Stamford, Connecticut, United States Aquinas Consulting Full time
Job Description

Aquinas Consulting is hiring an experienced Helpdesk/Desktop Analyst to provide expert technical support to our clients. Your primary responsibilities will include:

  • Providing exceptional customer service through various channels (phone, email, chat)
  • Monitoring, assigning, and resolving helpdesk tickets using Freshdesk
  • Installing and configuring computer hardware, software, and printers
  • Investigating, diagnosing, and resolving complex technical issues

To succeed in this role, you will need a strong foundation in computer science, IT, or a related field, along with 1-2 years of experience in a similar position. We offer a competitive salary of $65,000 - $80,000 per year, depending on your qualifications and experience. If you're passionate about technology and committed to delivering exceptional results, apply now to join our team



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