Restaurant Manager

6 days ago


Palo Alto, California, United States Ike's Place # 7 Palo Alto Full time
Job Description

Ike's Love & Sandwiches is a pioneer in the sandwich world, and we're looking for a skilled Restaurant General Manager to join our team at our Palo Alto location. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Adhere to company standards and service levels to increase sales and minimize costs.
  • Ensure accurate and timely completion of financial and personnel-related administrative duties.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Supervise portion control and quantities of preparation to minimize waste.
  • Estimate food needs, place orders with distributors, and schedule delivery of fresh food and supplies.
  • Ensure positive guest service in all areas, responding to complaints and taking appropriate actions to turn dissatisfied guests into return guests.
  • Manage shifts, including daily decision-making, scheduling, and planning while upholding standards, product quality, and cleanliness.
  • Investigate and resolve employee complaints, providing direction on operational and procedural issues.
  • Conduct orientation and oversee the training of new employees.

Requirements:

  • US work authorization
  • At least one year of supervisory experience

COVID-19 Considerations:

Staff is required to wear a mask, curbside pickup is available, contactless payment options are provided, and common surfaces are sanitized regularly.

We offer excellent benefits, including a competitive salary, bonus structure, health benefits, 401k, employee discount, sick pay, flexible schedule, and opportunity for growth.

Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.



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