Customer Service Representative
4 weeks ago
Position Overview
PNC is committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Teller within our Retail Branch organization, you will play a vital role in providing personalized banking services to our customers.
Key Responsibilities
- Deliver exceptional customer service, ensuring a unique and memorable experience for each interaction.
- Process a variety of customer transactions, including deposits, withdrawals, and account inquiries.
- Educate customers on banking products and services, identifying opportunities to increase share of wallet.
- Collaborate with branch staff and PNC ecosystem partners to provide seamless customer experiences.
Requirements
- High school diploma or equivalent required; prior experience in banking or customer service preferred.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to maintain confidentiality and handle sensitive customer information.
- Flexibility to work a variety of shifts, including weekends and holidays.
Benefits
- Competitive salary and benefits package, including medical, dental, and vision coverage.
- 401(k) plan with company match and pension plan.
- Opportunities for professional growth and development, including training and education programs.
- Recognition and rewards for outstanding performance and contributions to the team.
About PNC
PNC is a leading financial services organization, committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. We offer a comprehensive range of benefits and opportunities for professional growth and development, making us an ideal employer for those seeking a rewarding and challenging career.
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