Customer Service Representative

4 weeks ago


Winter Park, Florida, United States PNC Full time
Job Description

Position Overview

PNC is committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Teller within our Retail Branch organization, you will play a vital role in providing personalized banking services to our customers.

Key Responsibilities

  • Deliver exceptional customer service, ensuring a unique and memorable experience for each interaction.
  • Process a variety of customer transactions, including deposits, withdrawals, and account inquiries.
  • Educate customers on banking products and services, identifying opportunities to increase share of wallet.
  • Collaborate with branch staff and PNC ecosystem partners to provide seamless customer experiences.

Requirements

  • High school diploma or equivalent required; prior experience in banking or customer service preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive customer information.
  • Flexibility to work a variety of shifts, including weekends and holidays.

Benefits

  • Competitive salary and benefits package, including medical, dental, and vision coverage.
  • 401(k) plan with company match and pension plan.
  • Opportunities for professional growth and development, including training and education programs.
  • Recognition and rewards for outstanding performance and contributions to the team.

About PNC

PNC is a leading financial services organization, committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. We offer a comprehensive range of benefits and opportunities for professional growth and development, making us an ideal employer for those seeking a rewarding and challenging career.



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