Customer Service Representative

4 weeks ago


Winter Park, Florida, United States Carl Nguyen - State Farm Agent Full time
Job DescriptionAs a Customer Relations Representative for Carl Nguyen - State Farm Agent, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Key Responsibilities:
  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.


Requirements:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

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