Hotel Ambassador
3 weeks ago
We are seeking a dynamic and experienced Front Desk Coordinator to join our team at Chumash Enterprises. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring seamless front desk operations, and promoting our hotel services.
Duties and Responsibilities- Manage front desk operations, including guest check-in, check-out, and room assignments.
- Provide top-notch customer service, responding to guest inquiries and resolving issues in a professional and courteous manner.
- Maintain accurate records, prepare confirmations, and process payments in a timely and secure manner.
- Collaborate with colleagues to ensure seamless communication and maintain a high level of quality and attention to detail.
- Stay up-to-date on hotel policies, rates, and packages to provide expert advice and recommendations to guests.
- High School Diploma or equivalent required; prior experience in hotel front desk operations preferred.
- Excellent communication, problem-solving, and interpersonal skills essential.
- Prior experience in luxury hotel environments an advantage.
- Proficiency in Microsoft applications, email, and internet necessary.
- Ability to work flexible schedules, including evenings, weekends, and holidays, required.
The estimated salary range for this position is $23-$25 per hour, reflecting industry standards for similar roles in the area. Additional benefits include comprehensive training, opportunities for growth and advancement, and a supportive work environment that fosters teamwork and collaboration. Estimated Salary: $24.75 per hour
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