Guest Experience Ambassador

2 days ago


Santa Barbara, California, United States Quorum Hotels Full time

Company Overview: At Quorum Hotels, we take pride in providing personalized service to our guests. We are currently seeking a skilled Front Desk Representative to join our team.

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Hourly Rate: This position offers a competitive hourly rate of $18/hour, commensurate with industry standards.

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Job Responsibilities:

  1. Welcome and register guests in a friendly and efficient manner
  2. Maintain accurate records and ensure smooth operations at the front desk
  3. Handle requests for information, mail, and messages with courtesy and efficiency
  4. Provide exceptional customer service to internal and external customers
  5. Work collaboratively with fellow employees and other departments to achieve hotel goals

Requirements: To succeed in this role, you must possess excellent communication and interpersonal skills, a positive attitude, and the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in a hotel or related field is preferred.



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