IT Manufacturing System Specialist

2 days ago

Jeffersonville, Ohio, United States Rose International Full time
Job Title: IT Manufacturing System Specialist

Join Rose International as an IT Manufacturing System Specialist and contribute to the success of our Manufacturing Execution Software (MES) team. As a key member of our team, you will be responsible for providing exceptional support to our customers worldwide, ensuring a high standard of service and maintaining a deep understanding of our L-H Battery systems products.

Key Responsibilities:

  • Develop a comprehensive knowledge of our L-H Battery systems products and apply learned skills to support customers
  • Serve as the primary point of contact for customers, handling support requests and system-related questions via phone and email
  • Create and manage tickets in our ticketing system, responding within the guidelines of our service level agreement (SLA)
  • Troubleshoot complex issues within Microsoft Operating Systems and L-H Battery products, maintaining detailed documentation of progress through completion
  • Maintain ongoing relationships and proactively resolve reported issues
  • Detect issues, make reports, and inform appropriate parties to facilitate corrective actions
  • Collaborate closely with Production teams, Quality teams, and Engineering teams during software release cycles

Requirements:

  • Bachelor's Degree in Information Technology or a related field (preferred)
  • Basic SQL database and SQL querying experience
  • 0-3+ years of previous customer service/support experience (Desktop Support, Help Desk Support, Customer Support)
  • SAP ERP Base SCM/Manufacturing/Purchasing/Logistic related IT operation experience (a plus)
  • Experience in Manufacturing

Desirable Skills:

  • Demonstrate strong customer relationship skills, with the ability to work with all levels of technical expertise
  • Microsoft OS knowledge
  • Basic Network and IT understanding
  • Excellent problem-solving/troubleshooting skills
  • Ability to quickly learn and comprehend ever-changing technology
  • Ability to occasionally work extended hours to meet project deadlines
  • Excellent verbal and written communication skills
  • Flexibility with scheduling to cover support for all North American regions
  • Experience performing process innovation
  • Self-Directed and ability to work in a diverse workforce
  • Participate in remote meetings with LG Energy solution Teams as needed
  • Bilingual skills, writing and speaking, in English and Korean (a plus)

Additional Requirements:

  • Comply with company Personal Protective Equipment (PPE) requirements
  • Able to work in both office and manufacturing environments
  • Prompt and regular attendance within our onsite operations
  • Flexibility to work adjusted shifts as necessary

Total Rewards:

  • Competitive base salary
  • Paid time off, including vacation & paid holidays
  • Ability to earn compensatory time off
  • Industry-leading benefit plans (Medical, Dental, Vision, Rx)
  • Shift premium (when assigned)
  • 401K plan with company match
  • Relocation assistance (if eligible)

Career Growth:

  • Advancement opportunities
  • Education reimbursement for continued learning
  • Training and development programs

Additional Offerings:

  • On-Site cafeteria
  • On-Site recreational area
  • On-Site wellness area
  • Clean, climate-controlled environment

Rose International is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

  • IT Manufacturing System Specialist

    5 days ago

    Jeffersonville, Ohio, United States Rose International Full time

    About the RoleThe LG Energy Solution-Honda joint venture has partnered with Rose International for direct hire recruiting services for this position.Key ResponsibilitiesDevelop a working knowledge of the L-H Battery systems products and apply learned skill sets while supporting L-H Battery customers.Serve as the first point of contact for customers, handling...

  • Manufacturing Automation Equipment Specialist

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled and experienced Manufacturing Automation Equipment Specialist to join our team at Rose International. As a key member of our operations team, you will be responsible for the installation, maintenance, and performance enhancement of factory automation equipment.Key ResponsibilitiesEquipment Installation and...

  • Electrical Systems Specialist

    3 weeks ago

    Jeffersonville, Ohio, United States Malace HR Full time

    Job OverviewMalace HR is seeking experienced Electrical Technicians to work at a new automotive manufacturing site. The ideal candidate will have a strong background in electrical systems and a proven track record of troubleshooting and repairing complex electrical issues.Key Responsibilities:Utilize industry-leading systems to troubleshoot and repair...

  • HVAC Systems Specialist

    3 weeks ago

    Jeffersonville, Ohio, United States Malace HR Full time

    Job OverviewMalace HR is seeking experienced HVAC Technicians to work at an automotive manufacturing site in Ohio. The ideal candidate will be licensed in the State of Ohio.Key Responsibilities:Inspect, troubleshoot, service, and repair industrial and commercial heating, ventilating, air conditioning, electrical, mechanical, and energy management control...

  • Process Engineer I

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled Process Engineer I to join our team at Rose International. As a key member of our manufacturing team, you will be responsible for optimizing productivity and sustainability of EV battery production.Key ResponsibilitiesAnalyze productivity, yield, and overall equipment efficiency (OEE) of assigned processes and...

  • Production Planning Specialist

    21 hours ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job Title: Production Planning SpecialistAt Rose International, we are seeking a highly skilled Production Planning Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our production processes.Key Responsibilities:Contribute to company planning meetings and work to cascade the...

  • Quality Assurance Specialist

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Rose International. As a Quality Assurance Specialist, you will be responsible for ensuring that our products meet the highest standards of quality, reliability, and performance.Key ResponsibilitiesEvaluate and monitor product quality to ensure compliance with...

  • Production Planning Specialist

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    About the RoleWe are seeking a highly skilled Production Planning Specialist to join our team at Rose International. As a key member of our operations team, you will play a critical role in driving business growth and improving efficiency across our manufacturing processes.Key ResponsibilitiesContribute to company planning meetings and work to cascade the...

  • Production Planning Specialist

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled Production Planning Specialist to join our team at Rose International. As a key member of our operations team, you will play a critical role in driving business growth and profitability through strategic planning and process improvement.Key ResponsibilitiesContribute to company planning meetings and work to cascade...

  • Production Planning Specialist

    1 week ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled Production Planning Specialist to join our team at Rose International. As a key member of our operations team, you will play a critical role in driving business growth and improving efficiency.Key ResponsibilitiesContribute to company planning meetings and work to cascade the overall direction of all production...

  • Overnight Concrete Production Specialist

    2 days ago

    Jeffersonville, Ohio, United States Menards Full time

    Job SummaryWe are seeking a skilled and detail-oriented Overnight Concrete Production Specialist to join our team. As a key member of our production team, you will be responsible for ensuring the efficient and safe production of high-quality concrete products.Key ResponsibilitiesLoading and unloading materials in the warehouse and yardOperating forklifts and...

  • Compliance and Ethics Specialist

    1 day ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job Title: Compliance and Ethics SpecialistJoin Rose International as a Compliance and Ethics Specialist and play a critical role in shaping the company's compliance and ethics program. As a key member of the legal team, you will be responsible for implementing and overseeing the Compliance and Ethics program, ensuring that the company adheres to all...

  • Overnight Concrete Manufacturing Associate

    3 weeks ago

    Jeffersonville, Ohio, United States Menards Full time

    Job SummaryWe are seeking a skilled and detail-oriented Night Shift Concrete Production Specialist to join our team at Menards. As a key member of our production team, you will be responsible for ensuring the efficient and safe production of high-quality concrete products.Key ResponsibilitiesOperate forklifts and other equipment to load and unload materials...

  • HVAC Specialist

    2 days ago

    Jeffersonville, Ohio, United States Malace HR Full time

    Job OpportunityMalace HR is seeking skilled HVAC Technicians to work at a new automotive manufacturing site in Ohio.Job SummaryWe are looking for experienced professionals to inspect, troubleshoot, service, and repair industrial and commercial heating, ventilating, air conditioning, and electrical systems.Key ResponsibilitiesInspect and diagnose issues with...

  • Process Safety Management Specialist

    1 day ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job Title: Process Safety Management SpecialistJoin Rose International as a Process Safety Management Specialist and contribute to the development and maintenance of a culture where associates and customers understand their value and worth.The successful candidate will ensure the company meets regulatory compliance obligations of both OSHA PSM regulations...

  • Industrial Hygiene Specialist

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    About the RoleWe are seeking a highly skilled Industrial Hygiene Specialist to join our team at Rose International. As an Industrial Hygiene Specialist, you will play a critical role in ensuring a safe and healthy work environment for our employees.Key ResponsibilitiesDevelop and implement sampling plans for agents of concern to identify and mitigate...

  • IT Planning and Financial Specialist

    5 days ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job Title: IT Planning and Financial SpecialistThe LGES – HONDA Joint Venture, a leading manufacturer of lithium-ion polymer batteries and packs, is seeking an IT Planning and Financial Specialist to join our team. As a key member of our finance and IT department, you will be responsible for overseeing the daily activities of the technology purchasing...

  • HVAC Technician

    3 weeks ago

    Jeffersonville, Ohio, United States MacLellan Integrated Services Full time

    Job Summary: We are seeking a skilled HVAC Technician to join our team at MacLellan Integrated Services. As an HVAC Technician, you will be responsible for inspecting, troubleshooting, servicing, and repairing industrial and commercial heating, ventilating, air conditioning, and electrical, mechanical, and energy management control systems.Key...

  • HVAC Technician

    2 weeks ago

    Jeffersonville, Ohio, United States MacLellan Co Full time

    About MacLellan CoMacLellan Co is a leading provider of comprehensive HVAC and mechanical services, offering a wide range of solutions for industrial and commercial clients. Our team of experts is dedicated to delivering high-quality services, minimizing operating expenses, and improving productivity, service, and comfort.Job SummaryWe are seeking an...

  • Boiler Operations Specialist

    14 hours ago

    Jeffersonville, Ohio, United States Malace|HR Full time

    Boiler Operator Job DescriptionMalaceHR is seeking an experienced Boiler Operator to join our team at a new automotive manufacturing site in Jeffersonville, OH.Key Responsibilities:Operate and maintain industrial boilers to ensure efficient and safe production.Monitor and control boiler systems, including electrical, mechanical, and HVAC components.Perform...