Patient Experience Specialist

3 weeks ago


Cincinnati, Ohio, United States UC Health Full time

About the Role

The Patient Experience Consultant will work in partnership with the healthcare team to enhance overall customer satisfaction for patients, visitors, and staff through excellent service and quality care.

Key Responsibilities

  • Support a proactive approach to resolving problems and complaints related to care, treatment, rights, and access to hospital services.
  • Collaborate with the healthcare team to identify and implement improvements in patient experience.
  • Develop and maintain relationships with patients, visitors, and staff to ensure their needs are met.

About UC Health

UC Health is committed to providing an inclusive, equitable, and diverse place of employment. We strive for innovation and provide world-class care for our community and patients from around the world.



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