Customer Service Representative

7 days ago


Mountain Iron, Minnesota, United States Goodwill Industries Vocational Enterprises Inc Full time
Transform Lives as a Retail Sales Associate

We are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates at Goodwill Industries Vocational Enterprises Inc.

About the Role:

As a Retail Sales Associate, you will be responsible for providing exceptional customer service, processing donations, maintaining a visually appealing sales floor, and assisting with cash handling and register operations.

Key Responsibilities:

  • Deliver world-class customer service by greeting, assisting, and thanking customers
  • Pricing and processing donated items and other products for the sales floor
  • Maintaining a clean and organized sales floor, including dusting, sweeping, and performing other cleaning duties as needed
  • Cash handling and operating the cash register
  • Assisting with other duties as assigned by management

What We Offer:

  • A competitive salary of $14.00 per hour
  • Bonus incentive plans
  • Retirement and 401(k) planning with company match (up to 6%)
  • Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
  • Critical Illness and accident insurance
  • Basic life insurance at no cost, with voluntary and spousal coverage options
  • A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation
  • Career support and planning

About Us:

Goodwill Industries Vocational Enterprises Inc is a nonprofit organization regionally headquartered in Duluth, MN. Our mission is to transform lives through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence.

Why Work with Us?

  • Competitive pay and benefits
  • Flexible work schedules to create a balance between work and home life
  • Bonus incentives and career growth opportunities
  • Employee Assistance Program and comprehensive benefits package
  • The opportunity to make a meaningful impact in your community

Requirements:

  • A positive attitude and ability to work effectively with a team
  • The capacity to stand for long periods and perform tasks that require near vision


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