Customer Service Representative
2 days ago
Company Overview:
Sherwin-Williams is a leading provider of paints, coatings, and related products. Our mission is to help our employees and their families live healthier, save smarter, and feel better.
Job Title: Customer Service Representative
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with wholesale and retail customers, and promoting our products and services.
Responsibilities:
- Provide excellent customer service by determining customer needs and presenting appropriate products and services.
- Build productive trust relationships with wholesale and retail customers.
- Process sales transactions accurately and consistently with policies and procedures.
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
- Pull appropriate products from the sales floor or warehouse.
- Stock shelves and set up displays.
- Clean store equipment.
- Load/unload delivery trucks.
- Maintain in-stock and presentable condition assigned areas.
- Suggest ways to improve sales.
Requirements:
- Must be able to read, write, comprehend, and communicate in English.
- Must be able to read, write, comprehend, and communicate in Spanish.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
- Have at least one (1) year experience working in a delivery, retail, or customer service position.
- Have previous work experience selling paint and paint-related products.
- Have previous work experience operating tinting and mixing equipment.
Benefits:
We offer a competitive salary of $12 per hour, as well as opportunities for career advancement and professional growth. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive to all employees.
Location: Store #2657, Black Mountain, NC, 28711
How to Apply: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you
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