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Customer Experience Specialist

1 month ago

Cleveland, Ohio, United States Dynamic Workforce Solutions Full time
Dynamic Workforce Solutions: A Leader in Customer Experience

At Dynamic Workforce Solutions, we are committed to delivering exceptional customer experiences that drive results. As a Customer Experience Specialist, you will play a critical role in fostering relationships and enhancing customer interactions.

Key Responsibilities:
  • Engage with community partners and provide top-notch customer service
  • Gather valuable data to monitor our impact and generate insightful reports
  • Develop and maintain strong relationships with customers and partners
  • Analyze data and craft reports to provide actionable insights
Requirements:
  • Associate's Degree or equivalent experience
  • Minimum 1 year of experience in customer service and administrative or data entry position
  • Strong Microsoft Office skills and data entry proficiency
  • Ability to manage confidential information and tasks
  • Excellent communication and interpersonal skills
What We Offer:
  • Competitive pay range starting at $21 - $24 per hour
  • Great benefits, including Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off
  • A collaborative and energetic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about building relationships and making a difference, we encourage you to apply for this exciting opportunity.