Restaurant Team Lead

3 weeks ago


Cleveland, Ohio, United States GetGo Caf + Market Full time

Job Summary

We are seeking a highly motivated and experienced Restaurant Team Lead to join our GetGo team. As a key member of our store leadership team, you will be responsible for exceeding customer and team member needs and expectations by providing safe, efficient, accurate, and pleasant food services and guidance and coaching to team members.

Key Responsibilities

  • Maintain safety as the top priority in all aspects of our work, for our team members, customers, and products.
  • Exceed customer and team member needs and expectations by providing safe, efficient, accurate, and pleasant food service, and guidance and coaching to team members.
  • Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all team members and customers.
  • Oversee new team member training and ensure that all team members are working in the most efficient and effective way.
  • Provide training and leadership to hourly team members in the store, and when assigned, to peer leads as well.
  • Ensure all team members maintain proper food-handling certifications.
  • Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.
  • Rapidly correct any equipment issues.
  • Focus on flexibility, being ready to lead the team at the registers at one moment, and then step in as a GoGetter at the next.
  • Perform duties as GoGetter, Kitchen GoGetter, and/or WetGoGetter as needed.
  • Assist store leader with scheduling, adjustments, merchandising, and promotional activities.
  • Be the face of the store at our registers, ringing customers quickly and with a smile, and coaching your team to do the same.
  • Nurture an environment of inclusion and diversity, keeping in mind that each team member has a voice.

Requirements

  • Experience Required: 1 to 3 years
  • Experience Desired: Supervisory Experience, Customer Service/Retail Experience
  • Education Desired: High school diploma or equivalent
  • Certification or Licensing Preferred: Food Safety
  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 18 years of age

Starting Rate of Pay

$14.00

About Us

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that's fun, fearless, and flavorful. Every day our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana help countless guests get where they're going with the perfect mix of fuel, food, and convenience. Our diverse team strives to help each and every employee get where they're growing with dynamic career paths, competitive pay, and solid training. We have a variety of part-time and full-time positions open right now. So we encourage you to get going.

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