Financial Services Representative

2 weeks ago


Charlottesville, Virginia, United States Wells Fargo Full time

About the Role:

We are seeking a skilled Teller to join our Consumer, Small & Business Banking division, as a part of our National Branch Network. As a Teller, you will play a vital role in providing exceptional customer service and financial solutions to our customers.

Key Responsibilities:

  • Process teller transactions, share digital solutions, and make appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Receive direction from managers and exercise judgment within defined policies and procedures
  • Identify information and services to meet customers' financial needs

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

What We Offer:

At Wells Fargo, we believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.

We are committed to building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture. Our employees are accountable for execution of all applicable risk programs, which includes effectively following and adhering to applicable Wells Fargo policies and procedures.



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