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Warehouse Operations Assistant

2 months ago

New York, New York, United States SICIS Full time

Position Overview

A dynamic and expanding distributor of Italian luxury wall, floor, and interior furnishings is seeking a Warehouse Operations Assistant. This role is essential in our logistics team, focusing on delivering exceptional customer service while managing the PICKING, PACKING, and complete order fulfillment process. The Warehouse Operations Assistant will ensure that all supplies, stock, sampling requests, packages, and products are efficiently and safely processed through our warehouse system.

Key Responsibilities:

  • Support customer service inquiries by providing detailed information about products, including setup, availability, pricing, delivery options, and installation guidelines.
  • Oversee purchase order (P/O) processing, receiving shipments, and obtaining freight quotes.
  • Develop a comprehensive understanding of both current and new product lines.
  • Enter orders accurately, follow up on back orders, and adhere to established delivery and pickup protocols.

Qualifications:

  • Minimum of two years of experience in logistics or warehouse operations.
  • Prior experience in tile, flooring, or interior furnishings is advantageous.
  • Proficient in operating forklifts and other warehouse machinery.
  • Ability to lift up to 75 lbs.

Essential Skills:

  • Exhibit a positive attitude and maintain a polished appearance.
  • Demonstrate professional communication skills, both verbal and written, in English.
  • Possess strong customer service capabilities and effective communication skills.
  • Be assertive, creative, and able to manage multiple tasks simultaneously.
  • Function effectively as both an individual contributor and a collaborative team member.
  • Display attention to detail and resourcefulness in a fast-paced environment.

Employment Type: Full-time