Warehouse Operations Assistant

2 months ago


New York, New York, United States SICIS Full time

Position Overview

A dynamic and expanding distributor in North America specializing in Italian luxury wall, floor, and interior furnishings is seeking a Warehouse Operations Assistant. This role is essential in maintaining high standards of customer service within our warehouse and showroom environment. The individual will play a key role in the processes of ORDER PICKING, PACKING, and overseeing the complete order fulfillment cycle.

Key Responsibilities:

  • Ensure efficient processing of supplies, stock, sampling requests, packages, and products through the delivery and warehouse systems.
  • Assist with customer inquiries regarding product information, including setup, availability, pricing, delivery options, limitations, and installation guidance.
  • Manage purchase order (P/O) processing, receiving, and obtaining freight quotes.
  • Develop a comprehensive understanding of both current and new product lines.
  • Enter orders accurately and follow up on back orders and customer requests while adhering to proper delivery and pickup protocols.

Qualifications:

  • Minimum of two years of experience in logistics or warehouse operations.
  • Prior experience in tile, flooring, or interior furnishings is advantageous.
  • Proficient in operating forklifts and other warehouse machinery.
  • Ability to lift up to 75 lbs.

Essential Skills:

  • Exhibit a positive demeanor and professional appearance.
  • Demonstrate strong communication skills, both verbal and written, in English.
  • Possess excellent customer service abilities and the capacity to manage multiple tasks effectively.
  • Be assertive, creative, and capable of working both independently and collaboratively as part of a team.
  • Attention to detail and resourcefulness are critical for success in this role.

Employment Type: Full-time



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