Warehouse Operations Assistant
2 months ago
Position Overview
A dynamic and expanding distributor in North America specializing in Italian luxury wall, floor, and interior furnishings is seeking a Warehouse Operations Assistant. This role is essential in maintaining high standards of customer service within our warehouse and showroom environment. The individual will play a key role in the processes of ORDER PICKING, PACKING, and overseeing the complete order fulfillment cycle.
Key Responsibilities:
- Ensure efficient processing of supplies, stock, sampling requests, packages, and products through the delivery and warehouse systems.
- Assist with customer inquiries regarding product information, including setup, availability, pricing, delivery options, limitations, and installation guidance.
- Manage purchase order (P/O) processing, receiving, and obtaining freight quotes.
- Develop a comprehensive understanding of both current and new product lines.
- Enter orders accurately and follow up on back orders and customer requests while adhering to proper delivery and pickup protocols.
Qualifications:
- Minimum of two years of experience in logistics or warehouse operations.
- Prior experience in tile, flooring, or interior furnishings is advantageous.
- Proficient in operating forklifts and other warehouse machinery.
- Ability to lift up to 75 lbs.
Essential Skills:
- Exhibit a positive demeanor and professional appearance.
- Demonstrate strong communication skills, both verbal and written, in English.
- Possess excellent customer service abilities and the capacity to manage multiple tasks effectively.
- Be assertive, creative, and capable of working both independently and collaboratively as part of a team.
- Attention to detail and resourcefulness are critical for success in this role.
Employment Type: Full-time
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