Warehouse Operations Manager

4 weeks ago


New York, New York, United States Shipfusion Full time
Job Description

At Shipfusion, we're seeking a highly skilled Warehouse Operations Manager to lead our morning shift team. As a key member of our operations team, you'll be responsible for ensuring the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal.

Key Responsibilities:

  • Manage, organize, train, and provide direction for a team of warehouse employees to achieve operational goals and service levels.
  • Find creative solutions for day-to-day operational challenges and maintain a safe and healthy work environment.
  • Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members.

Daily and Monthly Responsibilities:

  • Supervise daily activities of the warehouse, including order fulfillment, quality assurance, inventory control, and logistics coordination.
  • Manage eCommerce order fulfillment while achieving established service levels and work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
  • Oversee dynamic and changing customer needs, such as special packaging, kitting, and bundling projects, and lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.

Requirements:

  • 3+ years of experience leading an operations team in a warehouse environment.
  • Ability to learn new technologies and custom proprietary software quickly and hire, coach, train, and manage a team of 10 to 50 employees.
  • Detail-oriented, strong interpersonal and communication skills, and a positive attitude.
  • Fluent in English (Spanish is strongly preferred) and a high school diploma or equivalent (college degree highly preferred).

Why Shipfusion?

We offer an attractive salary and lucrative compensation plan, comprehensive health and dental coverage, generous vacation time, cutting-edge tech setup, vibrant company social events, exclusive employee discounts, and an employee assistance program.



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