Warehouse Operations Manager
2 hours ago
At Shipfusion, we're seeking a highly skilled Warehouse Operations Manager to lead our morning shift team. As a key member of our operations team, you'll be responsible for ensuring the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal.
Key Responsibilities:
- Manage, organize, train, and provide direction for a team of warehouse employees to achieve operational goals and service levels.
- Find creative solutions for day-to-day operational challenges and maintain a safe and healthy work environment.
- Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members.
Daily and Monthly Responsibilities:
- Supervise daily activities of the warehouse, including order fulfillment, quality assurance, inventory control, and logistics coordination.
- Manage eCommerce order fulfillment while achieving established service levels and work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
- Oversee dynamic and changing customer needs, such as special packaging, kitting, and bundling projects, and lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
Requirements:
- 3+ years of experience leading an operations team in a warehouse environment.
- Ability to learn new technologies and custom proprietary software quickly and hire, coach, train, and manage a team of 10 to 50 employees.
- Detail-oriented, strong interpersonal and communication skills, and a positive attitude.
- Fluent in English (Spanish is strongly preferred) and a high school diploma or equivalent (college degree highly preferred).
Why Shipfusion?
We offer an attractive salary and lucrative compensation plan, comprehensive health and dental coverage, generous vacation time, cutting-edge tech setup, vibrant company social events, exclusive employee discounts, and an employee assistance program.
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