ServiceNow Developer

3 days ago


Raleigh, North Carolina, United States Lumen Inc Full time

About Lumen Inc.

Lumen connects the world by integrating people, data, and applications – efficiently, securely, and effortlessly. Our company culture is built on teamwork, trust, and transparency, driving progress through collaboration.

We're a leader in workplace inclusion and employee support, recognized as one of Newsweek's 2024 Greatest Workplaces for Diversity and achieving a perfect score on the Human Rights Campaign Corporate Equality Index (CEI) for five consecutive years. We also rank among the top employers in the communications and telecom industry, with a strong reputation for excellence.

As a ServiceNow Developer, you'll play a critical role in shaping our digital landscape. You'll provide technical direction in creating, delivering, and integrating complex software solutions, translating business requirements into actionable designs and participating in solution evaluations.

The Role

This position involves building, deploying, testing, and maintaining Order Management applications developed on ServiceNow App Engine Studio, including Flow Designer, Action Designer, and Closed Loop Automation. Your expertise will be essential in configuring product/service catalogs, reviewing Apigee alerts, and mentoring junior engineers in ServiceNow development and testing.

You'll work closely with Solution Managers, System Architects, Scrum Masters/Team Coaches, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business-impacting projects. Your contributions will help shape shopping workflow and order management systems.

Required Skills and Qualifications

  • Total of 8+ years of experience in marketing, sales, information systems, merchandising, or similar field
  • 4 years of hands-on expertise in ServiceNow platform related to Catalog-Driven Order Orchestration, Order Management, Order Decomposition, Order Fulfillment, and Order Fallout Management capabilities
  • 4+ years of experience with ServiceNow App Engine Flow Designer, REST/SOAP Integrations (API - Inbound/Outbound integrations)
  • Proficiency in Flow Designer, Integration Hub, GIT Hub Spoke, Kafka Spoke, GCP spoke, JavaScript
  • Experience in monitoring/analytics platforms like Splunk, AppD, etc.

Salary and Benefits

The estimated salary for this position ranges from $129,639 to $172,852 based on location, with opportunities for bonuses and benefits that enhance your physical, mental, emotional, and financial wellbeing. As an employee at Lumen Inc., you'll have access to comprehensive packages featuring health, life, voluntary lifestyle benefits, and more.



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