Insurance Client Service Manager
2 weeks ago
We are seeking a highly skilled and experienced Client Manager to join our team at Marsh & McLennan Agency. As a Client Manager, you will be responsible for providing advanced technical support to Client Executive Service and performing Client Administrator duties for existing clients.
Key Responsibilities- Provide technical support to Client Executive Service, including analyzing coverages and claims data for new and renewal business.
- Prepare renewal specifications and rough draft proposals, and assist with marketing of renewal business as directed by Client Executive.
- Review accuracy of experience modification calculations published by state rating agencies/bureaus, and prepare experience modification projections using Intellicomp or other available software.
- Manage the timely delivery of policies to clients, and assist Client Executives in completion of Stewardship Reports.
- Review loss run and claim status reports, and prepare Loss Summaries and Large Loss Reports.
- Participate in E&O Audits, and establish and maintain effective and positive working relationships with Associates and clients.
- Minimum of 3 years industry experience showing increasing responsibility directly related to the performance of the above duties.
- Maintain a valid unrestricted Property & Casualty license.
- Advanced insurance designations applicable to the above duties strongly preferred, as well as a willingness to pursue continuing education and professional development.
- Excellent understanding of insurance terminology, the functions of an insurance brokerage agency, and the various lines of commercial insurance.
- Proficiency with MS Office Software (Word, Excel, Outlook).
We offer a competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs, as well as employee assistance programs. We are committed to creating a diverse and inclusive work environment, and we welcome applications from candidates of all backgrounds and perspectives.
Please visit our website at http://marshmma.com/careers for more information about our company and this role.
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