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Customer Service Representative

2 months ago


Shingle Springs, California, United States STRAUCH & COMPANY Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Cameron Park location. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a clean and safe facility.

Key Responsibilities
  • Customer Service: Greet customers with a smile, provide a positive and friendly experience, and ensure a high degree of customer satisfaction.
  • Sales and Upselling: Build customer loyalty, identify opportunities to upsell and meet customer needs, and promote our products and services.
  • Facility Maintenance: Maintain a clean and safe facility, including restrooms, pump islands, car wash areas, and driveways.
  • Cash Handling and Inventory: Collect payment from customers, manage cash and inventory, and prepare required reports.
  • Teamwork and Communication: Work collaboratively with colleagues, communicate effectively, and respond to emergency situations.
Requirements
  • Physical Demands: Ability to lift at least 25 pounds, work outside in various weather conditions, and maintain a high energy level in a fast-paced environment.
  • Availability: Willingness to work various shifts, weekends, extended hours, and change work schedules on short notice.
What We Offer

As a Customer Service Representative with STRAUCH & COMPANY, you will have the opportunity to work in a dynamic and fast-paced environment, develop your customer service and sales skills, and be part of a team that values customer satisfaction and loyalty.